Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship worldwide. Estimated delivery times:
- 🇨🇦 Canada & 🇺🇸 USA — 7–15 business days
- 🌍 International — 10–20 business days
Please note that delivery times may vary due to customs clearance and carrier delays.
Shipping Costs
- Free shipping on all orders over $50 CAD
- Standard shipping rates apply for orders under $50 CAD
Order Tracking Once your order is shipped, you will receive a tracking number via email. You can track your order at any time using the link provided.
Customs & Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at your store email and we will work with our shipping partner to resolve the issue.